Terms & Conditions
Terms of Service
Effective Date: 09/16/2025
These Terms of Service (“Terms”) constitute a binding legal agreement between you (“User,” “Backer,” or “Creator”) and Web Name (“Company,” “we,” “us,” or “our”) governing your access to and use of the Company’s website, platform, and related services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. Eligibility
1.1. You must be at least eighteen (18) years of age and have the legal capacity to enter into these Terms.
1.2. By using the Services, you represent and warrant that you satisfy these eligibility requirements.
2. Accounts
2.1. To access certain features, you may be required to register an account. You agree to provide complete and accurate information and to update such information as necessary.
2.2. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
2.3. The Company reserves the right to suspend or terminate any account that violates these Terms.
3. Nature of the Services
3.1. The Services provide a platform whereby third-party Creators may list proposed physical products for potential development and launch, and Backers may place a nominal reservation (typically USD $1.00) to indicate interest.
3.2. A reservation is not a purchase contract. It does not obligate the Creator to produce or deliver any product, nor does it entitle the Backer to receive a product.
3.3. The Company is not a manufacturer, seller, or distributor. We do not control, endorse, or guarantee any Creator’s project or project’s success.
4. Payments & Reservations
4.1. All reservation payments are processed through third-party payment processors (e.g., Stripe, PayPal). The Company does not directly process or store payment card information.
4.2. By submitting a payment, you authorize the Company and its payment processor to charge your designated payment method for the reservation amount.
4.3. Each reservation purchased constitutes a reservation credit. Reservation credits may be applied by the Backer toward reserving a Creator’s project listed on the Services.
4.4. A Backer may purchase multiple reservation credits at one time. Any unused reservation credits are stored within the Backer’s account and may be applied to eligible projects in the future, subject to these Terms.
4.5. Reservation credits are non-transferable, have no cash value, and may not be redeemed or exchanged for currency.
4.6. Reservation credits do not expire; however, the Company reserves the right to retire, revoke, or modify the credit system at any time upon thirty (30) days’ notice to Users.
4.7. Reservation credits do not constitute escrow, deposits, or trust funds, and do not obligate the Company or any Creator to provide goods, services, or discounts except as expressly described in these Terms.
5. Refunds
5.1. Eligibility. A reservation credit may be refunded if (a) the underlying product associated with the reservation has not yet launched, and (b) the refund request is submitted within sixty (60) days of the original purchase date.
5.2. Process. To request a refund, the Backer must send an email to Contact@gg.com with the information specified on the Company’s Refunds Page, including sufficient details to identify the reservation and account.
5.3. Form of Refund. All approved refunds shall be issued in the form of replacement reservation credits to the Backer’s account. Refunds will not be issued in cash or returned to the original payment method, unless otherwise required by applicable law.
5.4. Exclusions. Reservation credits are non-refundable after the sixty (60) day period, or once the associated product has launched, whichever occurs first.
5.5. Discretionary Refunds. The Company reserves the right, in its sole discretion, to issue additional credits or adjustments outside of these conditions in exceptional circumstances.
6. Creator Obligations
6.1. Creators are solely responsible for the accuracy and lawfulness of their project descriptions, claims, images, timelines, and any eventual fulfillment.
6.2. Creators must comply with all applicable laws, including but not limited to consumer protection, intellectual property, product safety, and advertising regulations.
6.3. Prohibited products include, but are not limited to, counterfeit goods, controlled substances, weapons, unsafe items, and any content deemed unlawful or harmful.
6.4. By submitting a project, Creators grant the Company a limited, worldwide, royalty-free license to display, distribute, and promote the project within the Services.
7. User Conduct
Users agree not to:
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Use the Services for unlawful, fraudulent, or deceptive purposes;
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Infringe the intellectual property rights of others;
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Circumvent or disrupt the operation or security of the Services;
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Collect or harvest personal information from other users without consent.
8. Intellectual Property
8.1. All content, trademarks, logos, and software comprising the Services are owned or licensed by the Company and are protected under applicable intellectual property laws.
8.2. Users may not copy, reproduce, distribute, or create derivative works from the Services without the Company’s express written consent.
9. Disclaimers
9.1. The Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied.
9.2. The Company expressly disclaims all warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
9.3. The Company does not warrant that any Creator project will be developed, manufactured, or delivered, nor that Backers will receive any particular benefit beyond the reservation discount.
10. Limitation of Liability
10.1. To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, arising from or related to the Services.
10.2. In no event shall the Company’s total liability exceed the amount of reservation fees you have paid to the Company in the twelve (12) months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
(a) your use of the Services;
(b) your violation of these Terms; or
(c) your infringement of any third-party rights.
12. Modifications
The Company reserves the right to modify these Terms at any time. We will provide notice of material changes by posting updated Terms on the website with a revised “Effective Date.” Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.
13. Governing Law & Jurisdiction
13.1. These Terms shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to conflict-of-law principles.
13.2. Any dispute arising under these Terms shall be submitted exclusively to the state and federal courts located within Lehigh County, Pennsylvania, and you consent to the jurisdiction of such courts.
14. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between you and the Company with respect to the Services and supersede all prior or contemporaneous communications, whether oral or written.
16. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: contact@gograbbly.com
